Information for our SPA center guests

Rules one may feel embarrassed to ask about but they are worth reading and following at a SPA center

• Please arrive 10-15 min earlier so that you have time to get prepared for the procedure, to relax and to enjoy the atmosphere
• Please pay attention that the provided time of procedure includes also the time of preparation for the procedure, so please make sure you are not late. Being late may reduce the time of procedure which may make it not so efficient.
• If you stay with us you will find a bathrobe and disposable slippers in your room. Please wear them for your procedure. For your convenience you will also find a bathrobe and slippers in the change-room.
• SPA is the space of relaxation and quietness. Please leave your mobile phones behind (or set them to the “Flight mode”) while you enjoy the SPA, avoid making noise and respect other guests.
• We kindly ask you to inform our SPA specialists about any allergies, surgeries, injuries, injections or other health issues (e.g. high/low blood pressure, thyroid gland pathologies, etc.). These may influence the choice and providing of SPA procedures.
• Please tell us if you are pregnant or breast-feeding – we will offer you a suitable SPA procedure and products.
• It’s better to refuse SPA procedures if you have cold, fever, feel bad because stimulation of blood circulation may cause deterioration of your condition.
• Personnel of “Hill SPA” reserves a right to decide if it’s possible to perform the chosen procedure or massage if there are doubts about your health condition.
• We do not recommend to start a procedure on empty stomach or immediately following a meal, please avoid heavy food at least one hour prior to the procedure.
• Alcohol and procedure do not fit together. Please do not drink alcohol prior to the procedure and immediately after it.
• Personnel of “Hill SPA” reserves a right not to accept a client if the client is drunk and/or permanently violates the SPA etiquette.
• When you arrive to the procedure we highly recommend to take care of your personal hygiene. If you were at the beach please clean/wash away the sand to avoid undesired feelings during the procedure/
• On the day of the procedure we recommend to avoid shaving or depilation because the products used for it may irritate the skin.
• We recommend to arrive for face procedures without make-up.
• If you are wearing eye lenses, please mention it before the skin procedures. If possible, please take them off before the procedure.
• We recommend not to wear any jewelry to make sure nothing hinders the specialist or yourself.
• During body procedures you will be offered disposable panties. If you want you may wear your own underwear but please bear in mind that during some procedures it may be soiled with the products used for the procedure.
• During the procedure try to relax. Enjoy the feelings and let the specialist offer you the best we have. If during the procedure you are not happy about anything – temperature in the room, music, lighting, massage strength – please say so. We want to make sure the procedure is done perfectly well.
• After the procedure don’t hurry, take your time, enjoy the result of the procedure and tranquility in the special chill-out area. Drink some natural herbal tea or water.

We wish you pleasant moments at our SPA!